top of page
FAQ
-
Do we stock bikes?As all custom builds are unique we don't have complete bikes in stock, we do have a small selection of frames for you to see. We are more than happy to help source complete bikes for you from our contacts in the trade. Give give us a call or send an email.
-
Custom Build Bikes - how long does it take?Custom bike build timescale will depend on the frame & specification of components chosen. At time of quoting, we can give you a timescale before ordering.
-
Do I need to book an appointment to talk about a custom bike build?It would be great if you can book an appointment with us. We can have a chat over a coffee without interuptions and discuss your requirements in detail.
-
Whats the process of a custom build?Book an appointment and pop in for a chat over a coffee - we can run through the process from start to finish!
-
How long will it take to service my bike?Depending on the level of service and what components are required will depend on how long we have your bike. We try to turn all bikes around as quickly as possible to get you back out riding. If there are any delays regarding components, we will give you a call to discuss.
-
Why are you appointment only?We have decided to be an appointment only workshop to give you and your bike the best level of service. We can manage workload to ensure a quicker turnaround and a higher level of service that you and your bike deserve.
-
What experience or qualifications do you have?Gary has 30 years experience in the Bike Industry which covers both trade & retail & is CyTech qualified- your bike is really in good hands!
bottom of page